Coronavirus: Can you help?

Want to join our community hub? 

If you are a local voluntary group, local business or other agency offering help in the community, why not join our community hub to help people find support in this time of crisis. It’s free, just fill in our form at or call 03000 260 260. You will receive a call to verify your details and your service added to Locate. This will help people in need find information about your service. 

Want to volunteer? 

If you are interested in volunteering as an individual to help people who are confined to their home, you can find your local support groups on Locate. 

Many are actively seeking new volunteers. 

You can also register with us as a volunteer at and we’ll try to match you with local residents who you can support. 

Alternatively, you could register to be an NHS Volunteer Responder at 




Coronavirus: Support in County Durham

Durham County Council is here to help. We understand that the coronavirus is making life very difficult for many people and it can be difficult to access the basics. Many of you will be getting help and support from friends, relatives or local groups. Through #CountyDurhamTogether we are ensuring you get the help you need, either through established networks, or from us. 

You can find a list of local support groups and organisations that provide assistance on the council’s ‘Locate’ website just click on the coronavirus section which will guide you to the help you need. 

Still need help? 

If you don’t have anyone to pick up medication, please contact your community pharmacy. If you are unable to access support for help with essentials such as food supplies, or someone who can listen and support you, please contact us: 

You can always get our latest coronavirus information and advice at 



Covid-19: Cash support for food redistribution during coronavirus outbreak

The government has announced a £3m fund for organisations redistributing safe surplus food to those who need it during the coronavirus outbreak. 

Food redistribution organisations across England will benefit from £3.25 million of government funding to help them cut food waste and redistribute up to 14,000 tonnes of surplus stock during the coronavirus outbreak. 

From overcoming operational barriers in obtaining, storing and transporting food safely from restaurants as they close in response to coronavirus, to supporting drops in volunteer numbers, grants will be available to redistributors working hard to ensure valuable food supplies do not go to waste. 

All food redistribution businesses and charities will be encouraged to bid for grants over the coming month, including those whose volunteer programmes have been affected by social distancing measures or those that cannot access their usual commercial support network.  

This funding comes as the government continues to engage with the food industry to ensure the nation is fed, and people across the UK are supported in getting the food and groceries they need.  

The Defra-funded grant scheme will be managed by sustainability not-for-profit WRAP, which works closely with governments, businesses, and redistribution organisations to minimise food waste. 

“These grants offer crucial financial support to redistribution organisations, where it will have the most impact. We know from managing redistribution funds that this money will make a huge difference to many people.” 

Today’s funding is the latest in a series of government grants to help tackle food waste, with last year’s Food Waste Reduction Fund ensuring nearly 2,000 tonnes of surplus food did not go to waste.  

It comes as the government introduces a series of measures to support people in getting the food they need during the coronavirus outbreak. On Sunday 29 March, the government delivered the first food parcels to vulnerable people who are being shielded from coronavirus - containing food and household items such as potatoes, fruit and tinned goods.  

The government has also temporarily relaxed competition law to allow supermarkets to share data with each other on stock levels, co-operate to keep shops open and share distribution depots and delivery vans.  

Application windows for the fund will be split in to three phases. For more information visit: 





MAIN - Autism Post Diagnostic Support Service County Durham - Update - 6-04-20

County Durham’s Autism post diagnostic support service (PDSS) is still up and running in the area. They are there for any adults 16+ who have a formal diagnosis of Autism Spectrum Disorder, resident in County Durham and do not have any identified social care needs. Although they cannot provide face to face meetings at this time, they are able to provide telephone and email support.

This is time of uncertainty and change to routines, which can cause a lot of anxiety and stress in the Autism community. They are there to support individuals and families.  

Please email a member of their team on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0191 3008556. Please leave a voicemail so a member of the team can get in contact.


Durham County Carers Support

Durham County Carers Support are continuing to offer support to Carers who are caring for family members or friends who live in County Durham and Darlington. 

Although they are currently unable to offer face to face support, the following support is still available: - 

             Telephone support, information and advice: 0300 005 1213 (Mon – Fri 9am to 5pm) 

             Facebook updates (daily) and direct messaging service 

             Online chat through website 

             Telephone counselling service 

             Carer break funding available for Carers (currently limited to hobbies/interests within government restrictions) 

             Carers Discount and Carer Emergency Cards which are currently being used by Carers for identification purposes in supermarkets etc. 

They are continuing to update information on all services and support available to Carers on a daily basis and their staff team are available and pleased to help.