Durham County Council - New Volunteering Unit


@Durham County Council have set up a new volunteering unit to give more support to local organisations and charities during the #coronavirus outbreak. The unit, which builds on the work of the #CountyDurhamTogether community hub, will provide a central place where organisations needing extra support or practical resources can ask for help. It will also manage offers of support from businesses and individuals who have volunteered their services, making sure that help is given where it is most needed. #CouncilsCan   


Find out more:




Durham SEND Information Advice and Support Service (SENDIASS)

Durham SEND Information Advice and Support Service is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND.  


Durham SEND Information Advice and Support Service provides confidential information advice and support through a range of services. 


Durham SEND Information Advice and Support Service operates at ‘arm’s length’ from the Local Authority and the services provided are confidential and impartial.


During the current COVID-19 pandemic Durham SENDIASS will continue to operate Monday to Friday during office hours. Whilst they have suspended all face to face contact parents, carers and young people (aged 16-25) can continue to contact them in the following ways:


The SENDIASS helpline (0191 5873541) continues to be operational. Please telephone as normal. If the phoneline is busy, please leave a voicemail on the answer machine. The answer machine will be checking each day and calls returned promptly. Parents, carers and young people can request a telephone appointment.


Parents, carers and young people can email SENDIASS with your queries or concerns. The team have full access to emails and will respond promptly. Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.


Parents, carers and young people can access information relating to SEND via the SENDIASS website 



Little Treasures


Little Treasures are a volunteer run charity who support autistic adults and children right across the North East. They aim to relieve the needs of autistic adults, children, young people and their parents, carers and siblings by providing facilities for play and recreation in the interests of social welfare in a safe and secure environment, and by providing support and practical advice to parents and carers.  


Covid-19 is a very worrying time for families and children.  Little Treasures private support page is available 24/7 for parents/carers to seek advice, support or information from thousands of other parents in similar positions.  They have been sharing some amazing tips and advice regarding their autistic children during this pandemic, support with schoolwork, routines and visual aids.  If someone is really struggling and feels they need to chat online, they can contact one of their admin staff or if they need to speak directly, they can ring the mobile on the Little Treasures Facebook page and someone will get back to them.

For more information visit Little Treasures face book page


Contact Laura or Michelle


07749 681130


North East Autism Society

Offer support with enquiries via telephone, email, and Facebook. They also have a private family network page where they are offering lots of support and guidance. 

For more information call 0191 4109974 


Face book page North east Autism Society 


Email This email address is being protected from spambots. You need JavaScript enabled to view it.




Parkinson's Information and Support Service - are still there for you!

We’ve all seen coronavirus (or COVID-19) in the headlines. We are aware many NHS Parkinson’s services have reduced or stopped as people are redeployed, and Parkinson’s Uk want to ensure people continue to have access to information and support. 


As always, their skilled Helpline and Parkinson’s Local Advisers can provide you with tailored support about all things Parkinson’s. Whether you have the condition or you’re a carer, friend or family member of someone with Parkinson’s, they’re there for you.  


You can call the Parkinson’s Helpline on 0808 800 0303 or email This email address is being protected from spambots. You need JavaScript enabled to view it., If local information or in-depth support is needed you will be referred to the relevant service whether this is a Parkinson’s local adviser or one of their specialist advisers.


Like many organisations, they are following NHS and Government guidance and their Parkinson’s local advisers are unable to make home visits at the moment. However, they are still providing information and support by telephone, by video calls and by email.  They want to ensure that the people who need them most, can access the help they need. 


Please do continue to share their helpline contact details in your newsletters and with anyone with Parkinson's, a carer, friend or family member, so they can continue to provide tailored support to ensure no one goes through this difficult period alone.  Remember, they are still there to help.