News

Vodafone support for the unemployed

Vodafone has launched a new plan to help people who have become unemployed as a result of the coronavirus pandemic to stay connected.

The plan will give people unlimited mobile data, minutes and texts for just £10 a month, for up to six months, without the need for a credit check or contract.

The plan, which will be available on Vodafone’s VOXI brand, is open to anyone (not just the under 25s) currently claiming Jobseeker’s Allowance, Employment and Support Allowance or employment-based Universal Credit.

For more information, visit https://newscentre.vodafone.co.uk/press-release/voxi-offers-unlimited-voice-and-data-plan-to-job-seekers-for-10-quid/

Vodaphone offer to schools

Vodafone is offering up to 250,000 free data SIMs with 30GB data for 90 days to children in primary and secondary schools across the UK to help with learning at home.

Applications are only accepted from Headteachers who must complete the order form before 31 January 2021.

This offer is subject to availability and Vodafone will assess the number of SIMs each school can order.  It is the Headteacher's responsibility to ensure the SIM packs are distributed to the relevant pupils of the school.

For more information, visit https://www.vodafone.co.uk/mobile/pay-as-you-go-plans/schools-connected

Scam Alert - not Durham County Council

Durham County Council has received reports of residents receiving a text message advising that they may be eligible to claim a Covid-19 grant.  The message contains a link to a website which looks very similar to a Durham County Council webpage.  The page has information on the different support you can apply for and leads to an application form which requests your personal details, card details and even information like your mother’s maiden name.

Durham County Council will never ask you to share these details and will never contact you by text regarding support payments.

You may receive a letter or email from Durham County Council offering support in response to your application for Covid-19 support payments.  Further information about support related to Covid-19 is available at: www.durham.gov.uk/article/22971/Covid-19-support-for-residents.

If you receive any contact that claims to be from Durham County Council that you are unsure is genuine, please contact us on 03000 260 260.

More information on our Corporate Fraud Team can be found at: www.durham.gov.uk/counterfraud and the team can contacted by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteer with Age UK!

AGE UK logo copy

Do you have a few hours to spare each week?  Are you looking to volunteer in your community?  Then Age UK needs you!

They are looking for volunteers who can carry out shopping trips for older people in their community who may be unable to go out currently.

They organise the matching of volunteer to shopper and they will take you through the application process to become a volunteer with them.

If you think you can help, please contact Natalie Johnson, Volunteer Co-ordinator at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0191 374 6560.

Pact House Christmas Dinner delivery

Pact House will be delivering Christmas Dinners to the community.

Last day for orders is Friday 18 December 2020.  When ordering a dinner please give full contact details including telephone number and number of meals required.

For more information ring 07720 650533.

Pact Ho xmas